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Description
- When a company or organisation decides to “certify” something, they can manipulate that certification to do the least possible, while obtaining the most authority possible from it;
- The rule of thumb is that we should consider any certification that doesn’t share its internal criteria fake or manipulated;
How It Works
- First, certifications serve as standard manipulation. That is, the rule is to be “certified”. But they decide what actions are taken, and what criteria are taken into account, to “certify” something;
- Then, they also serve as labeling manipulation. That is, the “Certified” or “Trusted” label itself confers authority and respect upon something, regardless of what “Certified” actually is;
- And finally, they also serve as permission manipulation. That is, the “certified” or “trusted” labels serve as an excuse for the person to trust something;
Techniques Involved
Standard Persuasion/Manipulation
Labeling Persuasion/Manipulation
Permission Persuasion/Manipulation
Examples
- Seaspiracy and MSC. The documentary “Seaspiracy” revealed how the MSC label was a lot less rigorous and trustworthy, with no verification of criteria in many cases, and conflicts of interest when verifying the criteria in other cases;
- Greenwashing. A lot of brands include labels such as “Trusted” and “Certified”, to give the impression they are doing something for the environment, but the criteria are opaque in most cases;
- Degrees. In many cases, obtaining a degree depends a lot on the university. Obtaining a Law degree from Duke University is probably very different from obtaining a Law degree from a bottom-ranked university. But still, someone can say they “have a Law degree”;